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Chatbots are creating a boom in the area of business communication in every industry. They are everywhere and the number of businesses using chatbots is increasing in an enormous way. Along with that customers prefer to interact with a bot rather than wait in a long queue to talk to a customer care agent. The use of chatbot in all chat apps are increasing and WhatsApp makes no difference. WhatsApp chatbots are recently widespread in all areas as companies are willing to implement them in areas such as marketing, customer care, internal communications, and human resource management. Let’s have a quick view of chatbot statistics in 2023 and also familiarise ourselves with the best WhatsApp chatbot provider in India in this blog. Chatbot statistics 2023 Chatbots are gaining popularity not only in customer care and data collection but also in other areas of business such as operations, marketing and human resources. This ability of chatbots in handling a varied variety of tasks makes them ...

In May 2022 Meta CEO Mr. Mark Zuckerberg launched WhatsApp Cloud API all over the world by announcing that any business of any size can access WhatsApp for their business communications. WhatsApp Cloud API allows businesses to access all the features of WhatsApp business API through Meta’s WhatsApp cloud API hosted by Meta. Here we are covering all the important details about the cloud version of WhatsApp including what is WhatsApp cloud API, major differences from WhatsApp Business API, and how to access WhatsApp Business Cloud API for free. What is WhatsApp Cloud API? WhatsApp Cloud API is the cloud version of WhatsApp Business API hosted by Meta which gives all the features of WhatsApp Business API. This will eliminate the need for an on-premise Business Service Provider hosted server or the business’s own server. This is the major difference between the cloud and non-cloud versions of the WhatsApp Business API, the non-cloud version is called on-premise by Meta. Initially, Meta of...